Don’t miss out - register your appliance purchase

The quality of Bosch appliances is superb.

However we realise that components do occasionally fail - which is why we ensure that in the event of a problem, we will undertake to provide you with an after sales service of the highest possible standard.

Receive the benefit of an extra 12 months guarantee absolutely FREE

Your appliance automatically comes with a 12 month full manufacturer’s guarantee which covers all labour, materials or carriage costs (subject to terms and conditions), however, if you register your Bosch appliance, you’ll receive the second year’s manufacturers guarantee absolutely FREE.

To take advantage of the second year appliance guarantee, simply register your purchase by telephone or return the guarantee card supplied with the appliance.

Or register online to claim your free 2 years guarantee

To register and for queries relating to cover please call our 24hr helpline:

08706 000 535
(01) 230 0800

To receive an appliance registration form or a 5 years Insurance Protection Plan leaflet, please contact 08705 543210.


Extend your guarantee - it couldn’t be easier

This warranty can also be extended for a further three years (total 5 years) with an Insurance Protection Plan which covers parts, labour and call out charges for an unlimited number of breakdown repairs and also extends your warranty to include accidental damage.
For further information on this extended cover, please call the number above.

Or obtain a quote online.

For added peace of mind

Any service work under this guarantee will be undertaken by Bosch’s own customer service organisation - BSH Appliance Care.

The level of service offered by BSH Appliance Care is of such an excellent standard, they have been awarded Domestic and General’s TEQ (Total Excellence and Quality) Award 2003.

In a comprehensive after sales service customer survey carried out by D&G, one of the UK’s largest insurance companies specialising in domestic repairs, BSH Appliance Care came out on top.




Bosch Guarantee Conditions:

We Bosch undertake to that if within 12 months of the date of purchase (or 24 months, if the purchase is registered) his Bosch appliance or any part thereof is proved to be defective by reason only of faulty workmanship or materials, we will at our discretion repair or replace the same FREE OF ANY CHARGE for labour, materials or carriage, on condition that:

  • The appliance has been correctly installed and used only on the electricity or gas supply stated on the rating plate.
  • The appliance has been used for normal domestic purposes only, and in accordance with the manufacturer’s operating and maintenance instructions.
  • The appliance has not been serviced, maintained, repaired, taken apart or tampered with by any person not authorized by us.
  • All service work under this guarantee must be undertaken by BSH Appliance Care, the Bosch Service Company or its authorized agents.
  • Any appliance or defective part replaced shall become the Company’s property.
  • This guarantee is in addition to your statutory and other legal rights.
  • Service calls are made between 8.30am and 5.30pm Monday - Saturday.
Exclusions:
This guarantee does not cover:
  • Damage resulting from transportation, improper use or neglect, the replacement of any light bulbs or removable parts of glass and plastic.
  • Costs incurred for calls to put right an appliance, which is improperly installed, or calls to appliances outside the United Kingdom, or the Republic of Ireland.
  • Products of Bosch manufacture which are not marketed by Bosch.
  • EC Countries - the standard guarantee is applicable but is subject to the owner’s responsibility and cost, to ensure the appliances meets the standards set by the country to which the product is taken.

Proof of purchase may be required.

If you register by phone
We may record your phone call with our representatives to monitor and improve the quality of the service we provide.

What does the insurance plan protect?

  • Full Cost of Parts and Labour. For a further 3 years after your 2 year manufacturer’s guarantee expires. (Please remember to return the appliance guarantee registration card to claim the second year’s manufacturer’s guarantee FREE).
  • Accidental Damage Protection. From receipt of your payment.
  • No Repair Bills to Pay. In most cases repairers are paid directly.
  • New-for-old protection - for life. If we cant fix your product, we’ll give you a brand new replacement. As long as you continue protection, you wont have to buy a new one again.
  • Repairs by the Experts. BSH Appliance Care, the official Bosch service organization or its authorized agents.
  • 24 Hour Call Centre. Domestic and General are available every day of the year including Christmas Day.
  • Insurance Backed. The plan is underwritten so you will always be protected.
  • Ease of Payment. You can pay by direct debit, credit card/debit card, cheque or postal order.
  • Lifetime renewal. Domestic and General will normally continue to offer you a renewal for the lifetime of your appliance.

Full details of the terms and conditions are available upon request.

 

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